Dynatrace is a must for web apps
Updated February 04, 2020
Dynatrace is a must for web apps
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dynatrace
Dynatrace/Appmon was quickly adopted across the entire organization. It’s nice to see the help desk using Dynatrace when clients call in to quickly diagnose and answer problems. It has really cut down on the time to answer and assist clients with their issues. Session replay is going play a huge role in our support teams.
- We are easily able to detect memory issues and quickly pin point where they are coming from and most of the time, narrow it down to a specific user and their actions. With this ability, we can call clients and tell them exactly what they are doing and how it is affected the systems.
- The ability to trace slow SQL statements is huge. Having insight to the database and knowing exactly where are slowness issues are occurring is 90% of the battle.
- Detecting threading issues easily and connection pool issues has become very convenient before applications move to prod. We can easily see if there’s an issue before moving code, eliminating down time for our users.
- Dynatrace could work on its naming convention for Appmon and Dynatrace users.
- The web client could be more robust and have the ability to dive deeper into issues.
- The ROI is immediate. Within seconds of installing agents, you get great detail into your applications.
- What would take days and weeks to solve with an APM now takes 10 to 15 minutes.
Dynatrace offers training that no other APM tool offers, not to mention 100% data collection.
Do you think Dynatrace delivers good value for the price?
Yes
Are you happy with Dynatrace's feature set?
Yes
Did Dynatrace live up to sales and marketing promises?
Yes
Did implementation of Dynatrace go as expected?
Yes
Would you buy Dynatrace again?
Yes
Dynatrace Feature Ratings
Using Dynatrace
12 - Project teams, middleware and performance engineers
2 - Middleware and Performance Engineer
- Database Monitoring
- Response time analysis
- Setting up monitors in stand up areas for dev teams to see when attending meeting
- Session Replay
Evaluating Dynatrace and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Analyst Reports
- Third-party Reviews
The amount of training available.
Don't wast time with other vendors.
Dynatrace Implementation
- Implemented in-house
- Tagging
Dynatrace Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - To get the best experience out of Dynatrace.
Every time I contact the support team, I know they are going to work hard to resolve my issue. I've seen it happen may times.
Using Dynatrace
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Dashboards
- Problem analysis
- Tagging
- Smartscape
Yes, but I don't use it