The best APM tool
February 04, 2020
The best APM tool
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dynatrace
We use Dynatrace across the organization to help us find the root cause of issues in a more timely manner. Additionally, we use it to improve the customer experience of our external applications.
- Root cause analysis is heads and shoulders above the competition. I don't have to spend the time sifting through the data to understand what metrics deviate from the norm.
- Impact analysis is superb, showing us the actual users that were impacted by an issue.
- Cost
- Ease of use. The tool generally does a great job, but can be difficult to find where we need to do some fine tuning where things don't work as expected. Example--problems where we think separate problems should be joined into one problem.
- Dynatrace enabled faster time to resolution and gave us a better understanding of customer impact.
Dynatrace is much more user-friendly. It has a better ability to show root causes. Dynatrace university is the best for getting new users up to speed, and DynatraceOne is the best for support in real-time... IN the tool!
Do you think Dynatrace delivers good value for the price?
Yes
Are you happy with Dynatrace's feature set?
Yes
Did Dynatrace live up to sales and marketing promises?
Yes
Did implementation of Dynatrace go as expected?
Yes
Would you buy Dynatrace again?
Yes