Reviews, UGC, and Reputation Management, Oh My!
November 28, 2023
Reviews, UGC, and Reputation Management, Oh My!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Emplifi Social Commerce Cloud
We have been using the Emplifi Social Commerce Cloud for a long time. This software has been great for having an all-in-one UGC, Review Platform, User Discussion Board, and Q&A area for our E-commerce site. Support has always been great and any issues that have come up, whether from our side or theirs, have always been resolved quickly. We mostly use this software for Reviews, but more recently started our UGC journey which has been great.
- UGC
- Online Reviews
- Outstanding Support
- Additional Layers of Customization depending on platform
- Updated User Opt-Out options
- Higher Engagement Times
- Repeat Users Improvements
We find the suite of products from Emplifi more diverse for our needs. Cost is fairly similar, depending on your needs, but we have come back to Emplifi Social Commerce Cloud time and time again.
Do you think Emplifi Social Commerce Cloud delivers good value for the price?
Yes
Are you happy with Emplifi Social Commerce Cloud's feature set?
Yes
Did Emplifi Social Commerce Cloud live up to sales and marketing promises?
Yes
Did implementation of Emplifi Social Commerce Cloud go as expected?
Yes
Would you buy Emplifi Social Commerce Cloud again?
Yes