Item: Emplifi Social Marketing Cloud
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use Emplifi to analyse everything in social media (growth, engagement and sentiments), as well as to schedule and publish content.

Pros and Cons

Scheduling content
Monitoring growth and engagement
Comparing with other accounts

They should improve their AI sentiment tagging as we use to understand how to better do this according to any account

Most Important Features

Content scheduling
Analysing metrics
Community management

Return on Investment

More productive on our team
Faster ways to analyse our accounts

Support Rating

Whenever we need to get in touch with them, they reply super fast

Alternatives Considered

Buzzmonitor, Hootsuite and mLabs

Emplifi is a more complete tool than others and they're more updated with trends (like scheduling reels)

Key Insights

Do you think Emplifi Social Marketing Cloud delivers good value for the price?

Yes

Are you happy with Emplifi Social Marketing Cloud's feature set?

Yes

Did Emplifi Social Marketing Cloud live up to sales and marketing promises?

Yes

Did implementation of Emplifi Social Marketing Cloud go as expected?

Yes

Would you buy Emplifi Social Marketing Cloud again?

Yes

Other Software Used

Canva, Marketo Sales Connect, Drupal

Likelihood to Recommend

Emplifi it's a great choice for those who want to improve their automatically analysis, by creating specific dashboards.

Usability

In common features, using daily, it's pretty easy to understand what to do. But when it's about creating dashboards and analysing metrics, not everything it's easy to understand.

Usability Pros and Cons

Pros	Cons
Relatively simple Easy to use Well integrated Consistent Feel confident using	Do not like to use

Easy Tasks

Content scheduling
Community management
Analytics

Difficult Tasks

Dashboards

Emplifi's a best choice for SM

Modules Used

Overall Satisfaction with Emplifi Social Marketing Cloud