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Pros/Cons to Everhour
January 09, 2019

Pros/Cons to Everhour

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Everhour

Everhour is limited to my small team of 10.
  • The time tracking extension on the browser makes it easy to add time, search for tasks, and manage your hours.
  • Everhour's data exports needs a lot of help. I spend a lot of time cleaning up the data and sometimes the data doesn't reflect in the export the same way it does in the report because of tracking issues in the back-end. Best ways to improve the data exports: 1) no merged cells, 2) no line breaks.
  • While the staff is super helpful, it is quite frustrating when they are not available 24/7. Having off hours to communicate with someone makes it difficult to get my answers quickly. I haven't seen any, but perhaps having a blog/forum that sources commonly asked questions can remedy the customer service hours issue.
  • We were able to make an analysis that forecast team capacity.
We were specifically looking for a tool that could help us manage our time and discovered that there isn't a tool really like Everhour.
Everhour is wonderful to use to help track user's hours. My team used it to help us understand where we are spending our time and we analyzed the data to determine whether we are spending our time wisely.