Overall Satisfaction with EveryAction
EveryAction has been integrated into almost all of the activity of our organization. It's one of the only, if not only, packages that can handle CRM functions, advocacy work, donations and events. In addition, the analytic tools have been integrated into our review processes for increasing the delivery and open rates of email. There's not an aspect of our work that doesn't interact with EveryAction.
- CRM Functions are fantastic - tracking all engagement with and communication to supporters.
- Creating Events - both ticketed and non-ticketed - is clear and easy for users.
- Email design templates make sense and look great.
- Creating and adding activist codes can be cumbersome.
- Full integration with ActBlue is needed.
- Improved donation tracking and donor communications have increased return donations.
- Tracking email open frequency has allowed us to increase our engagement numbers.
- Event forms have allowed us to make it easier to participate and donate.
I can't say enough positive about how these pieces working together have increased our efficiency, our professionalism and our overall reputation. In addition, it has increased our online giving numbers, our volunteer activity and overall engagement through email. We've seen year over year increases in all these areas, even through the pandemic. I believe EveryAction's tools helped make it possible for us to thrive during challenging fundraising and engagement periods.
Do you think Bonterra Development + Digital delivers good value for the price?
Yes
Are you happy with Bonterra Development + Digital's feature set?
Yes
Did Bonterra Development + Digital live up to sales and marketing promises?
Yes
Did implementation of Bonterra Development + Digital go as expected?
Yes
Would you buy Bonterra Development + Digital again?
Yes
There's no comparison. Other CRMs are CRMs first and tools second. EveryAction flips that without sacrificing the strength of the CRM portion of the product. For any non-profit that does education and advocacy work, there is just not comparison. No other software is set up for voter contact, donation management and volunteer engagement like EveryAction.