EveryAction! EveryTime! EveryDay!
August 25, 2022

EveryAction! EveryTime! EveryDay!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EveryAction

I manage our members donations, contact information, run reports, print out donation acknowledgements. Using EA saves time with generating the thank you letters, makes managing incoming donations seamless and keeping track of donors contributions, any changes to their donation status, etc. It's also a great way of being able to follow up with members, making notes of any changes and provides space where I can note 1-1 conversations I've had, so that the next time I speak with a donor I can continue where I left off. This really personalizes my interactions with our donors.
  • End user experience is quite transparent - other db's are WAY more cluncky and not designed specifically for my work in the non-profit realm.
  • Running reports are seamless
  • Layout of workspace is clean and efficient
  • FAQs well organized and easy to follow
  • Relationship between primary record and attributed contributions is messy when trying to figure out if thank you letter has been generated. Attributed record should, when activated, supercede primary record.
  • SmartSearch isn't always as smart as it claims to be
  • Saved me dozens of hours by having a really GREAT acknowledgement letter generator
Was not involved on implementation process - hence scored in the middle
Always been available
Considerably - the amount of time it has saved is commendable

Do you think Bonterra Development + Digital delivers good value for the price?


Are you happy with Bonterra Development + Digital's feature set?


Did Bonterra Development + Digital live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Development + Digital go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Development + Digital again?


Even trying to find the appropriate Salesforce product was stressful and anxiety inducing ..... SF trying to hard to diversify and bandaiding a clunky dinosaur. EveryAction is SO much easier to navigate and training tools relevant and well constructed
so much more streamlined and intuitive use than Salesforce - especially when it comes to creating, editing and processing reports