Exclaimer - Easy to use and great customer service!
November 01, 2023

Exclaimer - Easy to use and great customer service!

Ruud Hoogeveen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

We used Exclaimer to manage our company's signatures so we all had the same signature. This is unity.
Exclaimer was great to use. We had some installation issues but all issues were resolved and the support was great. Live meetings to help us explain where we can find several settings and configurations.
It was also very user friendly. We could adjust signatures very easily.
Unfortunately we had to stop using it because the company that bought our company had their own signature program and did not want to switch.
  • Customer service
  • User friendly
  • Many possibilities
  • Installation
  • Some functions did not work
  • More detailed preperation for company
  • Saves time for us to explain to users how to add a new signature
  • Everyone has the same signature, resulting in a more professional environment
  • Users does not have to do anything anymore.
Exclaimer is flexible enough to switch between signatures when it comes to different occasions. So you are able to switch to an English sales signature whenever you want, but if you are in contact with a Chinese company, you can easily select your Chinese signature. This way you can always adjust to the best possible experience with your customers.
Unforunately, we did not have much experience with this. Leaving a review on this part would result in incompleteness and is not accurate.

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

No

Would you buy Exclaimer again?

Yes

It is great to use if you got a big company where you want to unite everyone with the same company signature. It has a great functionality and many possibilities to automate certain fields. You can select multiple styles of signatures and roll that out to different kind of departments.