Fonality brief review | TrustRadius

Use Cases and Deployment Scope

We are using Fonality across our whole organization. This model works for our organization which has primarily remote users.

Pros and Cons

System has been stable and reliable.
Support has been good.
Having a direct contact for ordering and purchasing has been nice.

Pricing could be better.
We had issues during our last system upgrade. Did not go as smoothly or quickly as we would have liked but ultimately was up and running.

Return on Investment

Fonality has added value to our organization by providing relatively reliable products and services.

Alternatives Considered

Fonality was chosen by someone other than me.

Likelihood to Recommend

Fonality is well suited for a phone system that has its users in several different offices or companies that have many remote users.