My Feedback
February 06, 2018

My Feedback

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Grantmaking (formerly GIFTS Online)

Initially guided by an eligibility quiz, we use Blackbaud Grantmaking to receive and process requests for both sponsorships and grants, as well as to share this information with field personnel for their review and feedback. Although limited, the budgeting function is helpful.
  • Tracking the workflow/status of applications (i.e., if it has been received, vetted, assigned to a reviewer, if the reviewer has looked at it and provided feedback, etc.).
  • It's not as user-friendly as other systems in the sense that fields aren't simply drag-n-drop and a number of set-up features require behind the scenes help from the vendor.
  • Positive - it has certainly streamlined the grants management process and improved tracking and reporting capabilities. Sadly, I can't exactly say by how much.
We also looked at Good Done Great and a couple others. CyberGrants was actually our top choice, but the previous CEO didn't want to sell his product to oil companies or other businesses he disagreed with.
Blackbaud Grantmaking is good for larger organizations with complex processes and/or dedicated staff that has the time to learn how to use it. In my opinion, it is probably not the best for smaller organizations.