Gong

Gong helps me onboard and ramp reps more easily than ever. Instead of having them coordinate live calls that might get rescheduled or not go according to plan, reps can look at calls whenever they find time. I can tag them and categorize them into libraries so not only ramping reps but tenured reps can find stellar examples in each function.

As a manager I can also go back and listen to calls I am not able to attend in real time, and I can have my reps go back to self assess themselves and learn immediately how to improve.

Yes- Gong Trackers help us identify when deals are single threaded, don't have next steps, or are missing other critical and flagged information needed to propel a deal forward. It saves us a ton of time from having to ask the reps the same questions over and over, as reps can notice the flags and aim to correct before our 1:1s.

Using trackers we are able to compile competitive analysis to stay head to head with our competition. Our Product and Marketing Managers are constantly scanning these to see how we can pull ahead from a product offering or ensuring we are marketing properly how we do things even better.