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Invaluable for onboarding and coaching
August 17, 2021

Invaluable for onboarding and coaching

Scott Switzer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

[Gong.io] is utilized by our Sales, Customer Success and Support teams.
  • Onboarding
  • Coaching & [Enablement]
  • Insight
  • It would make life easier if [Gong.io] also provided a VoIP service
  • Call Trackers
  • SFDC Integration
  • Team and individual stats
  • An onboarding saviour as we grew significantly and remotely during COVID
  • Increases our time to productivity for new hires

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

As a training and coaching tool, [Gong.io is] one of the most valuable resources we have for new sale reps to get familiarized with our prospects - what works, what doesn’t, the types of objections they’ll encounter and examples of how they’re handled (both the good and not so good). Great tool for providing ongoing coaching and feedback, tracking individual and team performance on calls and for better understanding our prospect interactions in aggregate.