Item: GoTo Connect
Rating: 9
Author: Ankit Yadav

Use Cases and Deployment Scope

We used Goto Connect as complete communication center from calling clients to internal team communication. Virtual mobile number is very good features for us, single number in marketing media yet a team 10-15 people ready response, consumer calling waiting time reduced just by simple putting single number in public domain, Document and real time multiple communication methods used by core IT development team for meeting and production report

Pros and Cons

Real time meeting between internal team for product discussion
Single number serves a whole call center
Collaboration works well to set responsibility digitally

Adding multiple call can be more faster

Return on Investment

Collaboration made product development fast by 30%
File sharing made our documentation work on regular basis

Key Insights

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

Likelihood to Recommend

It is well suited in a organisation of people 5-15+ so that when it comes to timeline and responsibilities to assign, we can use goto connect as micro manager which keep everyone updated and in loop. File sharing and collaboration is great features to work faster and quicker to deliver results on time with accuracy

Great services, Make your business more productive

Overall Satisfaction with GoTo Connect