I Love Grasshopper
September 19, 2019

I Love Grasshopper

Sascha Frank | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Grasshopper

I have been using Grasshopper for six years now. In that time I haven't encountered any issues. This is the best set up for me and my business. It is easy to set up. Using the software is very user-friendly and support is available if needed.
  • Keeps a records of my home calls.
  • Provides customers info.
  • Offers good support.
  • An easier way to track customer info, like email, when possible.
  • Cheaper professional recording options.
  • I've only had positive experiences and thus a positive ROI.
It is the best software on the market as far as I know.

Do you think Grasshopper delivers good value for the price?

Yes

Are you happy with Grasshopper's feature set?

Yes

Did Grasshopper live up to sales and marketing promises?

Yes

Did implementation of Grasshopper go as expected?

Yes

Would you buy Grasshopper again?

Yes

I think Grasshopper is the best on the market. I haven't had any negative experiences.

Grasshopper Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
9
User templates
10
Call reports
9
Answering rules
9
Call recording
10
Call park
9
Call screening
9
Message alerts
9
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
9
Mobile app for Android
Not Rated