Sharpest tool in our toolbox
September 28, 2019

Sharpest tool in our toolbox

Kelly McGovern | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Grasshopper

Grasshopper has been a very important tool for our sales team. Calls are seamless and so very convenient. The many features make this system very user-friendly and professional.
  • Calls are directed to individual salespeople or if that salesperson is not available we program the call to ring another so we don't lose a potential client.
  • Faxes come to us via a PDF in our emails.
  • Have an app so it is easier to change setup of voicemails or new numbers to direct to.
  • The service has been nothing but positive for our business.
I haven't had to call in for support in years.

Do you think Grasshopper delivers good value for the price?

Yes

Are you happy with Grasshopper's feature set?

Yes

Did Grasshopper live up to sales and marketing promises?

Yes

Did implementation of Grasshopper go as expected?

Yes

Would you buy Grasshopper again?

Yes

I have referred this service to many businesses over the years. I started with the original company, GotVmail, and was even in a magazine in 2006 to market their services.

Grasshopper Feature Ratings

Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
8
User templates
8
Call reports
8
Directory of employee names
8
Answering rules
8
Call recording
8
Call park
8
Call screening
8
Message alerts
8