Fine Applicant Tracking System
February 22, 2018
Fine Applicant Tracking System
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Greenhouse
Greenhouse is our applicant tracking system to house all applications candidates have sent us, while also maintaining and managing the recruiting pipeline. Every single team member at our organization utilizes Greenhouse in one way or another. Greenhouse also provides detailed reporting regarding the candidate pipeline, and captures scorecard information from each person involved in the interview process.
- Reporting. I'm so thankful for Greenhouse's ability to pull reports so that I can provide Hiring Managers and Senior Leaders with context.
- Integrations. A company like ours has quite a few tools that we work with. It's important to ensure we can integrate so that resumes automatically flow to the Greenhouse tool.
- Configurations are extremely useful and easy to set up. Email templates are particularly helpful so that you can have an established email tee'd up but personalize it as well.
- There are so many bugs in Greenhouse's system and getting them resolved tends to be difficult. It's really problematic when a calendar invitation is removed and cannot sync up with our Gmail system.
- Greenhouse scorecards are pretty cumbersome. I wish interviews could also add a question that isn't in the scorecard in case they think of something during the conversation.
- Greenhouse's support isn't spectacular. I'm assuming Enterprise clients have a better experience, but I've run into issues where they're not even reading my email and send me back responses that are sub-par.
- Greenhouse has positively impacted the business by providing detailed reports which provide insight into time to fill, candidate quality, and how effective our Recruiters are.
- Greenhouse has positively impacted the business by ensuring our job posts reach candidate sites like Indeed, Glassdoor and LinkedIn, therefore widening the top of our funnel.
- Greenhouse has negatively impacted our business with poor user support paired with bugs in their system that impact our scheduling team.