Great if you are willing to grow with them
Updated September 16, 2020
Great if you are willing to grow with them
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
This is being used by the Pre-sales department for outreach to prospective customers. It manages email templates and campaigns, will automatically send out scheduled emails for the sales development team. It logs when emails are opened/links clicked. There is a dialer to call into leads and log notes as well as call outcomes.
- Customer Service/Product Feedback - still a startup and listening to what their customers want
- Building out flows/campaigns
- Sidebar to see all info about a lead/contact in one place - helps simplify my workflow
- technical issues - emails not showing as opened when opened
- all leads need to be in salesforce in order to send a groove flow out
- Increased visibility into logging activities.
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
No
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes
Evaluating Groove and Competitors
Yes - YesWare
- Price
- Product Features
- Vendor Reputation
- Positive Sales Experience with the Vendor
Reporting capabilities