Super Easy to Use for Email Templates & Email Tracking
January 30, 2023

Super Easy to Use for Email Templates & Email Tracking

leah carter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

It is being used on our specific marketing team. We use it mainly to track monthly emails we send to our clients the first of each month. It has posed a good solution to tracking so many emails & even scheduling emails or writing email templates when needed.
  • Salesforce tracking
  • Email Templates that are easy & customizable
  • Email scheduling
  • Team sharing templates
  • Templates can include links, pdfs & merge fields
  • I wish that Groove linking attachments (like pdfs & other files) in emails was easier. I think there is a file size limit that limits the documents that you can attach & what will link in Salesforce.
  • Formatting Groove templates are sometimes hard. If I have text that I want to paste into a new email template I am creating, the font, spacing & overall look won't be the same in the live email after I create it.
  • Email Templates
  • Scheduled Emails
  • Logged & Tracked Emails to Salesforce
  • Time saver & efficient!
  • Customizable templates
  • Over 60 emails sent in an hour because of templates!
For the features I use, I think Groove is pretty user-friendly. I would like more ease with how to customize the email templates with formatting but as far as creating my own template from scratch, it is pretty easy to me.
I have used NinjaCat before with our team, but there is just no functionality to have SAVED email templates that we can include PDFS, attachments, colors, and formatting. That makes it hard for me to share my voice with my customers when I am so limited. Plus Groove is so good for scheduling and linking to Salesforce, which our team has to do.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Groove is well-suited for email scheduling & templates. If your team uses similar emails for dealers or clients, this is the tool for you. Also, if you need to track emails to an account in Salesforce then Groove is appropriate. I also love just being able to customize my own emails with my own voice for my customers.