Definitely puts the Groove into Groovy
April 20, 2023

Definitely puts the Groove into Groovy

Adam Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We use Groove to track and monitor emails sent to both customers and prospects. This helps us to identify customer interaction and see who is and is not opening/ reading our emails. We also use the templates feature to share internally for other to use as well as taking advantage of the email scheduling feature for future correspondence with customers/ prospects
  • Real time email tracking and notifications when someone has opened an email
  • Easily integrated to our emails and apps
  • User Friendly platform
  • Copy and pasting into the email templates can look a little strange and need manually fixing
  • Email tracking
  • Email template sharing
  • Email Scheduling
  • More insight into desire for products
  • Less work on creating individual emails for large email blasts
  • helps retention by knowing who is reading the information we're trying to share
Easy to install and integrate with email, salesforce and other apps that we use. There has not been an issues or errors in the 3 years I have been using Groove so it is very reliable
Better and more integrations! Easier to use and has less issues compare to previous tools that we have used. Offers more features that can be utilized by multiple teams

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Perfectly suited for customer success, sales and marketing! Useful for marketing blasts, sales reach outs and the overall monitoring of who is interested in what they are sending. If a sales person see's that their email is being opened multiple times by someone, that shows interest and is definitely something to follow up on!