HCSS Software = Successful Construction Management
November 03, 2017
HCSS Software = Successful Construction Management
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- HeavyBid
- HeavyJob
- Equipment360
- HCSS Safety
- HCSS Skills
- HCSS Forms
Overall Satisfaction with HCSS
At Anchor Construction, we use HCSS products for bidding, managing, and promoting safety for all of our projects. Our Estimators use Heavy Bid to price all possible projects. Heavy Bid makes it easier to get accurate cost projections and help us win competitive bids. Foremen use Heavy Job Mobile out in the field to track their labor and equipment hours, as well as their daily production. Our Safety Department used the HCSS Safety Application to help with inspections out in the field. Safety Observations are recorded while the work is taking place. Our shop uses Equipment 360 to manage our fleet of vehicles and equipment. Project Management uses Heavy Job Manager to verify our crews are meeting or beating their production goals. Heavy Job Manager helps us identify problems on jobs early so we have more time to address these problems. HCSS products are a vital part of the success of our company.
- HCSS Technical Support has the best customer service of any company that I have ever seen. Phone calls into the help center are answered immediately and problems can usually be solved right over the phone. Their technical support staff is very knowledgeable.
- HCSS provides thorough training to help you get the most out of their products. Their yearly User Group Meetings are an incredible opportunity to learn about new products and new features. Several people from our company attend the User Group Meetings every year.
- HCSS listens to their clients when they have suggestions or requests on how to modify reports, or set-up new reports or features in the software. During the "Town Hall" meetings at the user group meetings, customers will request different changes to be made and often these changes end up being implemented shortly afterwards.
- Would love to see HCSS develop a program for Project Management, where submittals, RFIs, change orders, subcontracts, etc. could be produced and tracked.
- We would like to see HCSS enable a person in the field to e-mail a previously completed inspection to another person (Owner's rep, etc.) after it was already sent into the system. Can't do this currently.