Community Engagement Coordinator
June 03, 2022

Community Engagement Coordinator

RAvi Reetoo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Enterprise

Overall Satisfaction with Hootsuite

I use Hootsuite to schedule and monitor all social media accounts. Using the tool has greatly helped me improve on the speed of posting and responding to questions or concerns from our customers. I would strongly suggest using Hootsuite as it greatly improves workflow and is so easy to set up and use.
  • Monitoring of all social media channels in one place
  • quick posting and scheduling of social posts
  • Ability to quickly respond to messages in one place
  • add stories posting natively in hootsuite!
  • Improved reach to specific customers
  • improved posting times with recommendations
They re easy to get a hold of and are able to fix the issue that I had when all of my accounts got disconnected and could not reconnect automatically

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

This is the software that I use on a daily basis to post to different social media channels for organizations. I would strongly recommend using it as it greatly improves my workflow for social media scheduling and moderation.

Hootsuite Feature Ratings

Boolean keyword searches
8
Filtering out noise/spam
9
Sentiment analysis
9
Broad channel coverage
10
Content planning and scheduling
10
Audience targeting
8
Content optimization
9
Workflow management
10
Automated routing and prioritization
8
Customer interaction histories
7
Bulk actions
9
Lead generation
8
Content marketing
8
Paid media management
6
Campaigns and promotions
7
Twitter
9
Facebook
10
LinkedIn
9
Instagram
9
Pinterest
9
YouTube
10
Campaign success analytics
10
Real-time tracking
9
Competitor analysis
8
Role-based user permissions & privileges
9
Mobile access
10