Item: Hootsuite
Rating: 10
Author: Verified User

Overall Satisfaction with Hootsuite

Use Cases and Deployment Scope

Great user experience and user interface! Super user-friendly! Really enjoyed the services! It would be nice if there are more subscription plan selections to better suit different company needs.

Pros and Cons

Pros

User experience and User Interface
User friendly, easy to use
Makes it so much easier for us to manage our content scheduling

Cons

More selections on Subscription plans so they can grow together with companies in different sizes

Return on Investment

Makes content management so much more efficient and enjoyable
The subscription plan can be quite pricy for early stage startup

Hootsuite has a much more user-friendly interface and the user experience is so much better than Facebook. Facebook doesn't have a calendar view in drag and drop. Both Facebook and Laters don't have preview functions and posts cannot be saved in draft. Facebook is free to use so can't expect too much.

Support Rating

Very responsive and able to answer my questions. I haven't asked for their support much so cannot comment a lot in this area.

Key Insights

Do you think Hootsuite delivers good value for the price?

Not sure

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

Likelihood to Recommend

The user experience and user interface say it all. It makes managing content so much easier and so much more fun. The preview function is very helpful and the way you can view all your scheduled content from different social media panels in one single calendar view also makes it easier when it comes to content planning. I also like that you can save your content in the draft - You will be surprised not all scheduling tool offers this.

Hootsuite Feature Ratings

Comments

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Great user experience!

Software Version