HotSchedules in a hot minute
January 22, 2018
HotSchedules in a hot minute
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
We use it for hourly and management employee scheduling. We also use it for a lot of our intercompany communications - especially broad announcements that we need to get out to many people very quickly. HotSchedules is also great for keeping track of employee certifications. HotSchedules allows us to maintain a healthy sense of accountability, since all communications are easily referred to.
- Group communication
- Certification tracking
- Employee accountability
- Schedule layouts can be difficult to read
- Slow response when editing schedule blocks
- Messaging center could be more elegantly designed and user-friendly
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Quick Initial Response | None |
I'd prefer to use only HotSchedules, for the potential ease with which one could streamline all aspects of employee maintenance. For instance, since we use 3 separate platforms, it is easy, around payroll time, to end up with discrepancies and have to triage those at the last minute. Each serves its purpose, but it would be more efficient to use just one.