Restaurant End User
September 13, 2022

Restaurant End User

David Hale | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules and Fourth Payroll and Benefits

Used as a restaurant manager, mostly using with HR module for secure and organized storage of employee personal and employment information, along with document storage such as the right to work, return to work, health questionnaires, and meeting notes and letters. Also heavily used for sales forecasting and scheduling, with the system forecasting prediction feature used weekly; good rota management with live costing.
  • Personal Information Storage
  • Forecasting
  • Labour Costing
  • Quicker Sales Data Importing
  • Easier Access to Employee Documents
  • Holiday information on employee end
  • Labour Productivity
  • Sales Forecasting
  • Labour Costing Breakdowns
  • More Accurate Forecasting
  • Better Daily Labour Control
  • Holiday Planning

Do you think HotSchedules and Fourth Payroll and Benefits delivers good value for the price?

Not sure

Are you happy with HotSchedules and Fourth Payroll and Benefits's feature set?

Yes

Did HotSchedules and Fourth Payroll and Benefits live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HotSchedules and Fourth Payroll and Benefits go as expected?

I wasn't involved with the implementation phase

Would you buy HotSchedules and Fourth Payroll and Benefits again?

Yes

Hot Schedules/Labour Productivity has been very useful in helping with sales forecasting, utilizing past data combined with weather and national events; however its allocation of staffing is very generic across a large brand, so not much scope for the software to 'learn' what works well for individual sites - e.g. where one restaurant may need 2 people to cover their peak, another may need 4, to account for things like prep, restaurant layout, etc.

HotSchedules and Fourth Payroll and Benefits Feature Ratings

Pay calculation
8
Salary revision and increment management
8