Hubba Hubba, HubSpot! I heart you :)
December 11, 2015
Hubba Hubba, HubSpot! I heart you :)
Score 10 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with HubSpot
We use HubSpot as our CRM and marketing automation platform, so both our sales and marketing teams utilize HubSpot. The business problems HubSpot addresses are manifold; we're able to do everything under the sun from one place. It's SO convenient to toggle between the CRM and the marketing side — and their interface is super intuitive.
- Intuitive Interface
- Awesome 24/7 Support
- Super Easy to Learn and Use
- Could do with more robust reporting
- The reporting that is offered is an "add on" (i.e. more money — but it should be part of the subscription)
- Improved marketing automation
- Better sales and marketing interactions
- Increased demo conversions
I prefer HubSpot over a "Marketo/Salesforce" stack because it's all encompassing, easy to use, cleanly designed, and if I ever am stumped on something, I can easily reach their support team with a question. HubSpot support is second to none — their staff is always patient, helpful, and finds me an answer. I never had that with Marketo (which was like finding a needle in a haystack).