HubSpot Review
Updated July 16, 2018

HubSpot Review

Maja Jaredic | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Software Version

Professional

Overall Satisfaction with HubSpot

We use HubSpot for our own marketing management and automation, as well as for our clients. It's absolutely the best CRM out there - in-depth analytics, easy management, great user experience. This tool is super comprehensive and will allow you and your team to set up and follow entire campaigns, create content, monitor and engage, even assign tasks and manage the projects. It covers CRM, marketing, and sales - all of it united and interconnected. It made it easy for our team to work together, streamline our efforts, helped in lead generation and nurturing all the way to the customer stage.
  • Clear-analytics - their dashboards are amazing. You can clearly track lead generation sources, and actions your subscribers took after they converted. Did they keep reading your content? Checked the pricing page? Clicked on CTA?
  • Lead scoring - you can assign each action a specific number of points and make sure that your sales team gets SQLs interested in your product/service. Lead scoring and nurturing through HubSpot will help you position yourself as a source of value rather than a seller.
  • Email Marketing - Easy and simple campaign building, automation, tracking, and analyzing.
  • Leadflows - easy optin solution for your site that's integrated with your campaigns. And at no additional cost!
  • Landing Pages could be better. Changing/designing them is not very easy if you're not willing to purchase already made templates. Having functionality to build pages easily, like you can in LeadPages or ClickFunnels would bring Hubspot's game to a whole new level.
  • Blogging - feature to import blog posts straight from a document (like Google Drive) would save us hours of work!
  • Since we started using it we managed to streamline and focus our marketing efforts that resulted in higher lead generation and sales.
Hubspot is perfect for almost anyone. Email marketing, lead generation and nurturing, content creation - blogging, social media etc., engagement with your audience, analytics are just a part of the awesome features Hubspot has that all businesses need. There might be variations on how you'll actually use it, but when it comes to marketing software this is the ultimate winner.

Now, if you're a small business, HS is probably too expensive for you and will not show ROI you're hoping for. I recommend starting with another, smaller and cheaper CRM!

HubSpot Marketing Hub Feature Ratings

WYSIWYG email editor
10
Dynamic content
8
Ability to test dynamic content
8
Landing pages
7
A/B testing
7
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
10
Event/webinar marketing
9
Social sharing and campaigns
8
Social profile integration
7
Dashboards
10
Standard reports
10
Custom reports
10
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated