A complete suite of marketing automation tools
July 09, 2018

A complete suite of marketing automation tools

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with HubSpot

Our sales and marketing departments use HubSpot's suite of tools - namely for our website and blog, as well as marketing automation (email automation). HubSpot is great because we can integrate our website and blog with our landing pages, website forms, CTAs, and the entirety of our lead generation efforts. HubSpot is unique in this way because hardly any marketing automation vendors offer all of these things into one solution. We really needed to upgrade the platform our website was built on, and choosing HubSpot was a no-brainer because of their complete toolset.
  • HubSpot's pricing model is friendly to small businesses, so you aren't charged based on number of users but instead based on number of contacts in the system. As your org grows, you can grow with HubSpot.
  • HubSpot's website and blog tool is easy to use, but also very customizable for those who have more CSS/HTML experience.
  • HubSpot has great marketing and sales related training resources - not necessarily particular to their software, but around the concepts of marketing in general which is really helpful.
  • HubSpot isn't as customizable as some of the other major CRM solutions out there, but in terms of marketing automation they do just fine.
  • Reporting is limited - you can pay for a reporting add-on and there are standard dashboards available, but it isn't much.
  • HubSpot saves us a lot of time because we can automate our follow-up processes with new leads that come in (sending automated emails).
  • HubSpot allows us to track CTAs (Calls-to-Action) on our website and blog so we know what's working the best and make changes from there.
  • HubSpot has allowed us to create A/B tests for our landing pages so we can optimize lead conversions across our website.
The benefit of HubSpot is that it includes a website building platform to go alongside of their marketing capabilities. I've used landing page software, another tool for analytics, a third software for marketing automation, and a fourth for building our website/blog. But with HubSpot we can do all those things in one system which adds a lot of value and saves a lot of time.
HubSpot is great for small to mid-sized organizations just getting into marketing automation. It is easy to learn so the ramp-up time isn't very long. I would not recommend HubSpot for extremely large companies with highly complex and customized marketing automation processes. But in most cases, HubSpot is great for SMBs because their out-of-the-box features provide everything you'd need to get started with marketing.

HubSpot Marketing Hub Feature Ratings

WYSIWYG email editor
9
Dynamic content
8
Ability to test dynamic content
9
Landing pages
10
A/B testing
10
Mobile optimization
9
Email deliverability reporting
7
List management
8
Triggered drip sequences
10
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
8
Automated sales alerts and tasks
10
Calendaring
7
Event/webinar marketing
9
Social sharing and campaigns
10
Social profile integration
9
Dashboards
6
Standard reports
6
Custom reports
5
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
7
Integration with Salesforce.com
8
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated