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European reseller for Online Category Management Training
October 20, 2015

European reseller for Online Category Management Training

DavidJan Van den Burg | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

As the European business partner of a Canadian company, I have started to use HubSpot CRM on a regular basis. It is used across the whole organization. My leads are defined by the company and added to my stream. In addition I am using details from site visitors to add more leads to my stream.
  • Intuitive and friendly to use - menus and option are clear and not too difficult to use.
  • Company details at your fingertips.
  • Not really fit to operate with multiple currencies, timezones etc.
  • I love drill down graphs and charts...it would be great if this could be added.
  • I can immediately see who is interested and when they are interested in my business.
  • Ease of use.
  • Integration with Gmail.
The company I am working with did make this choice. The fact that it is intuitive, transparent and resourceful might have driven this decision.
HubSpot CRM is well suited for online pursuits, for any kind of business. Prospect activity and details are known and can give you that little edge to score the deal. The templates and integration with Gmail are very helpful and in combination with HubSpot Sidekick, it's a perfect hunting instrument. Imports and mass changes can be somewhat challenging, especially when you are a user and not an administrator. I also really miss the possibility to mass mail. Other than that...great tool...go for the free demo!

HubSpot CRM Feature Ratings

7.5
Customer data management / contact management
8
Workflow management
6
Territory management
6
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
9
Channel / partner relationship management
Not Rated
8.0
Case management
Not Rated
Call center management
Not Rated
Help desk management
8
7.5
Lead management
8
Email marketing
7
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
8.0
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
8
8.0
Custom fields
8
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
7.0
Role-based user permissions
7
Single sign-on capability
Not Rated
6.0
Social data
8
Social engagement
4
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated