Item: HubSpot CRM
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use HubSpot to manage all leads and deals for our corporate sales. HubSpot keeps all the info together, easily accessible, and readable. Being able to associate multiple people with deals makes it so quick and easy to navigate, especially when using the sidebar app on Gmail. Snippets are an amazing tool to pull all info quickly into emails to ensure you have the correct information. This makes processes so much quicker also instead of manually having to type it all out. Overall, great CRM tool!

Pros and Cons

Snippets
Data storing
Notes, Tasks and Activity linked to specific deals

Recognising if a deal is already named something to flag so we can change this

Return on Investment

N/A - I don't deal with that

Usability

N/A

Alternatives Considered

Attribution in Google Analytics (Adometry)

n/a

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

Shared Contacts for Gmail

Likelihood to Recommend

Working each day with HubSpot and it's easy to access. You can see other people's deals which is great in case they are away you can see all the information needed to be able to close that sale. You can add notes to update the deal owner also. For day-to-day working, Hub makes our processes easy.

Great CRM tool all around

Overall Satisfaction with HubSpot CRM