Item: HubSpot CRM
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We input leads, make calls, track our sales, measure our metrics and set follow-up tasks all in the CRM. We also send out emails and can automate the process with HubSpot cool features. Anytime we have an article or email to share, it's easy to upload to HubSpot to send to our clients. It allows endless opportunities and helps us stay up to date in our sales process.

Pros and Cons

Task.
Follow-up reminders.
Email tracker.

Click to call features on some apps are tricky.

Return on Investment

Grown our company for 5 deals to 10 deals a month.
Hire and onboard 3 callers and became HubSpot Effie client within 2 weeks.
Increased sales rep calls.

Usability

HubSpot is supporting our business by constantly growing and improving its features and integrations. All of our team likes this CRM compared to others due to its convenience, and its accessibility. Simple to edit and change tasks and simple to track. I enjoy HubSpot much better.

Alternatives Considered

Axiom Sales Force Development, Mojo Dialer and Bigin by Zoho CRM

HubSpot is the winner, easier to use and easy to teach my team.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

It’s easy to use. Input lots of data and can keep track of callers and leads. I use it daily in my business and helps us grow as a company. Our team has gotten efficient with this fairly quick. I would say in all industries I've been part of, HubSpot always helped.

HubSpot helped us double our productivity within the last 3 months.

Overall Satisfaction with HubSpot CRM