Item: HubSpot CRM
Rating: 10
Author: Mark Coffman

Use Cases and Deployment Scope

I use it for sales leads, follow-ups, and project following. Tasks help you keep on following up on goals that are set. Email Templates are great for sending initial or follow-up emails. Calling out of HS is simple and easy to log your call; sequences are a great tool for follow-ups with no responses.

Pros and Cons

User Friendly.
Dashboards can be set up individually.
Templates
Sequences

Dashboards can be difficult to set up with certain filters.

Return on Investment

Organization of Leads.
Follow up on Deals and opportunities.

Usability

HubSpot is very user-friendly. In my last position, the company had Sales Force which was very clunky and nonuser friendly. I recommend HubSpot where ever I go and who I speak with.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

OneDrive, Microsoft 365

Likelihood to Recommend

I have been an advocate for HubSpot for years. When Interviewing with companies, I always said I should get commissions for my push for companies to use HS. HubSpot is user-friendly, simple to use, and navigate. Basic packages are fit to each company's needs, not a buy even if it is not used.

Always recommend HubSpot to whoever I speak to.

Overall Satisfaction with HubSpot CRM