Item: HubSpot CRM
Rating: 10
Author: Victor Cavalcante

Use Cases and Deployment Scope

Sales sequences tracking sales performance, answering tickets from customers.

Pros and Cons

Sequencing emails.
Getting data from where the customer found us.
Checking sales activity.

Not being able to save drafts of emails.
Not being able to customize personalization more.

Return on Investment

More conversions on sales.
E-mails are properly sequenced.
Our customers receive quicker responses.

It is much easier to use than Salesforce or Podio. The interface looks great and is very intuitive. I don't have any negative feedback on the ease of use. All tutorials are easy to access and helpful.

Alternatives Considered

Citrix Podio and Salesforce CMS

I've used both CRMs, and Hubspot is more suitable for my current job. The interface is not laggy and very easy to use. The design looks great. The ability and simplicity to create reports, sequences, and data analysis are very important.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Other Software Used

Citrix Podio, Salesforce CMS

Likelihood to Recommend

Managing all sales processes
-> receiving ticket requests from customers
-> developing meaningful sequences
-> sending sequences and seeing conversion results

I like hubspot.

Overall Satisfaction with HubSpot CRM