theHub
March 16, 2023

theHub

Glen Garcia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with HubSpot CRM

I mainly use it for Lead Scoring. It allows me to score leads based on their level of engagement with our company. It helps me assign points for activities such as website visits, email opens, and form submissions, and use this data to prioritize leads for follow-up. It also helps me track metrics such as website traffic, lead generation, and email engagement, and use this data to make informed decisions about your marketing strategy.

Pros

  • Lack of organization: It allows us to keep all customer and lead information in one central location, reducing the risk of losing valuable data.
  • Inefficient lead management: It allows us to track and prioritize leads based on their level of engagement, making it easier to focus on the most promising opportunities.
  • Poor lead nurturing: It allows us to create targeted, personalized campaigns that nurture leads and move them through the sales funnel.

Cons

  • Just an occasional delay on the integrated api
  • Revenue Growth
  • Cost Savings
  • Shorter deal cycles
  • Efficient time management
  • Sales rep positive feedback on the hub
As a HubSpot user managing leads for marketing, It tremendously helped me to track leads from initial contact to close, analyze data to improve marketing performance and automate tasks to save time and increase efficiency. This software helps me store and organize contact information, track interactions with leads and analyze data to improve marketing efforts
Feature-wise and accessibility the hub will be the first choice.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Contact Management: HubSpot CRM allows us to store and organize contact information for leads in a central database. We can easily view and edit contact details, create custom properties to track additional information, and import/export contacts from other systems.

Lead Scoring: HubSpot CRM allows us to score leads based on their level of engagement with our company. We can assign points for activities such as website visits, email opens, and form submissions, and use this data to prioritize leads for follow-up.

Marketing Automation: HubSpot CRM integrates with HubSpot Marketing, allowing us to automate marketing tasks such as email campaigns, social media posting, and lead nurturing. It allows us to create workflows that trigger actions based on lead behavior, such as sending a follow-up email when a lead visits a certain page on your website.

Reporting and Analytics: HubSpot CRM provides detailed reporting and analytics tools that allows us to measure the effectiveness of your marketing efforts. You can track metrics such as website traffic, lead generation, and email engagement, and use this data to make informed decisions about your marketing strategy.

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10

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