Best CRM around!
September 01, 2023

Best CRM around!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot CRM to track companies and clients. I also use it to set tasks to remind me when to contact clients that I need to stay in touch with, so no one falls through the cracks.
  • Notes on companies and specific clients
  • task reminders
  • filter options to review specifics on companies and specific clients
  • the customization on companies and client profiles
  • our company doesn't have access to many options, so I cannot say. I just know I really enjoy this CRM platform compared to others.
In my experience, HubSpot CRM is a clean and very easy program to use compared to others, especially the Salesforce CRM. There are just so many ways to be able to easily customize your views and individual set ups that it makes it that much easier and more comfortable to use.
We haven't had HubSpot CRM in our company for very long, but so far it will allow our managers and future employees to be able to utilize the resources available, such as housed client information and notes on past conversations and meetings with those clients.
In my opinion, Salesforce is very complex and confusing compared to HubSpot CRM. I think HubSpot CRM is very easy to navigate and use as an overall compared to Salesforce.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I used HubSpot CRM at my last job and fought to get the program at my current job because we were not using anything to house any company or client data. I'm just thankful now that we have it and I am able to utilize the features we are currently paying for, even if it is the most basic subscription.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Integration with email client (e.g., Outlook or Gmail)
10
Single sign-on capability
10
Mobile access
9