Forget the Pub when you have the Hub(Spot)
August 30, 2023

Forget the Pub when you have the Hub(Spot)

Cassandra Ingalls | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Every day I use HubSpot CRM to execute my day. My day consists of making out reach to Property Management Companies to see if I can add value to their maintenance process. HubSpot CRM allows me to source leads, create my own leads, task myself on work I need to complete, send emails, add detailed notes and tag team members when there is a need to know. HubSpot CRM allows me to track the progress I have made with detailed dashboards, and I can keep track of the calls I have made, emails sent ect. I think it is a wonderful CRM!
  • Pinning the most important note to the top of the page for easy access
  • Allows me to create a follow up task flawlessly when I connect or do not connect with a lead.
  • The ability to track emails, see who has opened them and more
  • Allowing the option for more then one pin at the top of the page. 2 or 3 pins would be great.
  • Adding the @date - so that we can add the date easier than typing it out or copying pasting..
  • Ability to send more then one person an email and track the persons who open it when there are multiple people in the email.
  • ROI is hugely impacted from HubSpot CRM. We are able to knock each month out with generating more income then the prior month.
HubSpot CRM has more features and is easy to use compared to other CRM's I have used in the past.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

This is the first time I have used HubSpot CRM and I have all good things to say about it. It streamlines my day, helping me execute my job, and allows me to reach a high volume of leads.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
9
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
9
Interaction tracking
9
Case management
Not Rated
Call center management
10
Help desk management
Not Rated
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
Not Rated
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
10