Amazing tool, IF you take the time to master it
Updated September 01, 2023

Amazing tool, IF you take the time to master it

Zain Khan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

The user interface is clean and easy to navigate, making it simple to track deals and manage contacts. HubSpot CRM also offers a range of integrations with other popular tools, making it easy to connect all of my sales and marketing data in one place.But what really sets HubSpot CRM apart is their customer service. I have been consistently impressed with the level of support I have received from their team. They are knowledgeable, responsive, and always willing to go the extra mile to help me achieve my goals.Overall, I would highly recommend HubSpot CRM to anyone looking for a reliable, user-friendly, and customer-focused sales solution.
  • Sales Hub
  • Reporting
  • Companies Information Populate
  • Sending out reminder emails
  • Marketing drip campaigns
  • It has a positive impact. HubSpot CRM's user-friendly interface and comprehensive training resources make it easy for teams to get up and running quickly. This can lead to increased productivity and more effective sales efforts overall.
Overall, HubSpot CRM is known for its user-friendly interface and ease of use. The platform is designed with the user in mind, offering intuitive navigation and a clean, modern design. Additionally, HubSpot CRM provides a wealth of training resources, including webinars, documentation, and support articles, to help users get up to speed quickly.Compared to other CRM software on the market, HubSpot CRM's ease of use is highly rated. While some platforms may offer more features or customization options, they can also be more complex and difficult to navigate, requiring extensive training or technical expertise. HubSpot CRM's focus on simplicity and ease of use has made it a popular choice for businesses of all sizes, especially those without dedicated IT or technical support teams.
One of the key benefits of HubSpot CRM is that it provides a centralized platform for businesses to manage their sales and marketing activities. This allows sales and marketing teams to share data and insights, collaborate on campaigns and initiatives, and work toward common goals.
Similarly, HubSpot CRM offers reporting and analytics tools that allow both sales and marketing teams to track their performance and understand how their efforts are impacting the business. This can help teams identify areas for improvement and work together to optimize their strategies.
Chose it because I have had experience in the past

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

No

Would you buy HubSpot CRM again?

Yes

HubSpot CRM is an excellent platform for businesses of all sizes looking to streamline their sales process. As an individual user, I appreciate that HubSpot offers their CRM for free, allowing me to test out the platform and see if it fits my needs before committing to a paid plan.

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
9
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
9
Interaction tracking
7
Case management
10
Call center management
10
Help desk management
10
Lead management
10
Email marketing
8
Task management
10
Billing and invoicing management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
7
Role-based user permissions
10
Single sign-on capability
10
Social data
9
Social engagement
9
Marketing automation
9
Compensation management
9
Mobile access
8