Loving Hubspot!
November 20, 2023

Loving Hubspot!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Managing contacts and tracking interested individuals when seeing that they have opened an email, as well as tracking follow-ups etc.
  • Reminders
  • Tracking
  • Contact importation
  • Overlapping companies
  • Removing old contacts
  • Notifications for individuals within an email addressed to a team
  • Positive: reminders to follow-up with past contacts
  • Negative: if others don't check company for prior communication large risk of bumping into companies already working with yours.
  • Notifications when someone has viewed an email
I have not used others, but it integrates really well with the ones that we do utilize at the moemnt
Integrates really well with Hubspot which is extremely important for verification of contacts being imported etc.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Well suited for small and large teams for general use. For smaller companies a lot of added features that may not be used.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
9
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
8
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
7
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated