Amazing
December 15, 2023

Amazing

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use it to organize or sales flow and operation, along training structure.
  • Automates Sales process
  • Keeps Tasks organized
  • Allows for Easy Tracking of Transactional/Document Flows
  • Its cross functionality with other platforms sometimes gets sticky
  • Ability to keep track of text threads would be nice
  • have had issues with large number of bounced emails recently
  • I think its been able to keep us organized to push large amounts of information out to are large networks in a short time frame
Very similar and easy to pick up

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Email distribution it is great for, I think areas it struggles is cross functionality with certain programs it can jumble it up

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
Case management
10
Call center management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Marketing automation
3
Compensation management
6
Mobile access
10