Item: HubSpot CRM
Rating: 10
Author: Martha Freeman

Use Cases and Deployment Scope

As a seller, I find HubSpot to be the most intuitive and easy to use CRM solution that I have ever utilized.
If there is something I don't know how to do, I go to HubSpot Academy and research it and watch the on-demand tutorial. If I can't find something, I will chat with the AI bot and if necessary, I will reach out to support.

Pros and Cons

Intuitive
Helps me stay organized
Easy to use

prioritization of tasks
see how many times I've contact a client without digging through activities

Return on Investment

revenue growth
shorter deal cycles
sales rep adoption

Usability

Much easier to use

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Other Software Used

Salesforce Lightning Platform

Likelihood to Recommend

I create my own email templates and share with others on my team and even train them. I love that I get feedback on what I might need to add/delete from my template to increase it's effectiveness.

I honestly can't think of any scenarios where it's less appropriate.

A Seller's Insight into HubSpot

Overall Satisfaction with HubSpot CRM