IBM RPA help us a lot during COVID
September 09, 2022
IBM RPA help us a lot during COVID
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with IBM Robotic Process Automation
We use IBM Robotic Process Automation Review for customer enquires handling, client invoicing, SMS marketing, etc. Previously there are a number of routine works that need to be handled by staff mechanically. With IBM Robotic Process Automation Review, it can handle the task without human intervention, much faster, and less error-prone. we can free our human resources to reach our potential clients.
- invoicing to clients
- sms marketing, whatapp messaging
- UI, the UI is a bit ugly and not easy to use.
- It saves human resources especially during COVID lockdown
- tasks can be done all over the day
- lower staff cost is achieved.
This is absolutely an important feature to us. We use this to send message/invoices to our clients every day. The integration is easy and effective.
at least 8hrs per week.
easy to use, powerful, scalable. the integration with Watson and the possibility to have an intelligent reading of all the customers' documents.
Do you think IBM Robotic Process Automation delivers good value for the price?
Yes
Are you happy with IBM Robotic Process Automation's feature set?
Yes
Did IBM Robotic Process Automation live up to sales and marketing promises?
Yes
Did implementation of IBM Robotic Process Automation go as expected?
Yes
Would you buy IBM Robotic Process Automation again?
Yes