Changing the automation at a whole new level!
September 15, 2022

Changing the automation at a whole new level!

Kaveen Eashwarage | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Robotic Process Automation

The process of automating tasks has been hassle-free and a very smooth, hassle-free operation thanks to the IBM RPA. The simplicity and efficiency are highly contrasted compared to the typical RPA tools on the market. Most people within the organization who does not have complex IT knowledge have been able to use this without a big hassle and a little bit of guidance. We use the IBM RPA mainly to automate up-to-date work processes and, followingly, to deal with the manual processes implemented internally. The massive set of data we collect from the clientele is used via the IBM RPAs' programmed AI bots to perform specified tasks. The programmable AIs and designed tasks applicable to large organizations allow complex tasks to be handled perfectly. We have managed to bring down the margin of human errors that occurred by a significant number. The organization has been able to save up to 60% of the time.

Pros

  • Automate complex processes and design bots to perform specific tasks.
  • Minimize the human error significantly while processing data.
  • Machine learning capacity on it's own as the users do not have to feed data manually.

Cons

  • Random crashes in web automation process.
  • The user interface could be retouched as it looks a little outdated.
  • Cost of the software is significantly higher than other tools available.
  • Significant reduction in human error.
  • Significant time saving resulted in big cost savings and more processings.
  • Proper segmentation of the clientele led to further growth in business.
  • Efficiency in the internal processes.
The ease of integration. We have been using other IBM tools, and the process of integrating them was crucial. IBM RPA stood out in the evaluations mainly due to this factor.

Do you think IBM Robotic Process Automation delivers good value for the price?

Yes

Are you happy with IBM Robotic Process Automation's feature set?

Yes

Did IBM Robotic Process Automation live up to sales and marketing promises?

Yes

Did implementation of IBM Robotic Process Automation go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Robotic Process Automation again?

Yes

Though the cost of the ARP is considerably higher than the other products, it is highly recommended to go for the IBM RPA as the functionality is unmatched. The tools and integrations available are not supported in most of the other similar tools. Users will have a much smoother process once they are equipped with basic training, and the learning curve gets better with the usage since most of the processes and reports are already in place. A large organization that deals with massive data will have the best outcomes and will be able to branch out multiple functions based on the processed data. Human intervention is much limited, and you can depend on accuracy of the output.

Comments

More Reviews of IBM Robotic Process Automation

  1. Home
  2. Robotic Process Automation (RPA) Tools
  3. IBM Robotic Process Automation Reviews
  4. User Review of IBM Robotic Process Automation