IBM RPA Bots use AI insights to perform tasks quicker and helps us achieve digital transformation. Saves lots of time and cost.
November 30, 2022

IBM RPA Bots use AI insights to perform tasks quicker and helps us achieve digital transformation. Saves lots of time and cost.

Alberto Semenzato | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Robotic Process Automation

At my organization we rely so much on IBM Tools, this is because they are very user-friendly, easy to adapt to and the price is relatively competitive. They deliver what they just advertise. This tool have greatly improved my organization through improving all corners of our busines have a very robust customer support service which is available 24/7. In my case IBM RPA has been part of my organization and its a very powerful and intuitive tool that makes our business to thrive and be productive every day. It has boosted every business processes by adding efficiency, consistency and speed with no risk or mistakes. It has automated all our processes through the use of digital bots which automate every repetitive tasks and eliminates human intervention. Saves time and money.
  • Helps us to eliminate human intervention hence saves lots of time.
  • Automate every repetitive tasks and reduces human errors in every business processes.
  • The quality is always guaranteed with unparalleled support service.
  • I like the integration with Watson and the possibility of having intelligent reading of all customers documents easily.
  • Should consider making approval rates and risks analysis more faster.
  • I think also the UI should be improved more to make it more user friendly to the new users.
  • IBM RPA has been very robust, I like how it makes sure all our business processes are safe and free from any errors.
  • It has greatly improved my organization by improving on speed of performance. This saves lots of time.
  • Automation of all our business processes makes sure we have a outstanding workflow in all our departments.
Mainly we integrate it with Slack, because it's been a great messaging app that we rely on all of our projects management, sharing of files snd even boosting our internal communications. Saves time through Slack channels where even the remote teams are able to be part of our projects discussion.
Like IBM RPA has saved 80% of our working hours through automation of all our business processes has greatly improved on speed and accuracy. I like how this tool eliminates human intervention hence makes sure there is no mistakes or errors in our processes.
Overall this tool allows us to automate more business and IT processes with speed and ease of traditional RPA. I like how the bots uses AI insights to perform tasks quicker and easier hence we've been able to achieve digital transformation. Reduces human errors, increase speed time to value, increase throughput and reduces cost of operations.

Do you think IBM Robotic Process Automation delivers good value for the price?

Yes

Are you happy with IBM Robotic Process Automation's feature set?

Yes

Did IBM Robotic Process Automation live up to sales and marketing promises?

Yes

Did implementation of IBM Robotic Process Automation go as expected?

Yes

Would you buy IBM Robotic Process Automation again?

Yes

IBM RPA is a must have because it makes business environment favourable for all the employees. It's a very powerful and reliable tool that saves thousands of working hours, hence employees are able to focus other areas that need human intervention. The way IBM RPA automate every repetitive tasks is a great way of avoiding human errors.