Item: iCIMS Talent Cloud
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

iCIMS helps us to stay on top of all our company's recruitment needs. We have shortened our time to hire by using iCIMS not only for recruiting but by quickly providing feedback from our field hiring managers directly in iCIMS. This allows us to get direct feedback on interviews that allows us to more closely align with the hiring manager's needs.

Pros and Cons

Helps to organize recruiters workloads.
Provides easy reporting on all aspects of the recruitment process.
Allows you to understand your business better.

The learning curve is a challenge at times. Best to let someone experience the processes first hand to get them to understand how to correctly process candidates.
Textrecruit integration needs to be more complete. Do away with the external portal.

Return on Investment

Recruitment cycles have come down by at least 25% since switching to iCIMS.
We have fewer drops in the application process due to simplification made possible by iCIMS.
Providing reporting to our clients is much easier.

Support Rating

Up until 2021, the support was fantastic. Now, the turnaround time has increased and it seems to need more direction and clarification than they needed to. We need to start prioritizing or submitting with levels of turnaround time.

Other Software Used

Indeed Resume, Calendly, LinkedIn Jobs

Key Insights

Do you think iCIMS Talent Cloud delivers good value for the price?

Yes

Are you happy with iCIMS Talent Cloud's feature set?

Yes

Did iCIMS Talent Cloud live up to sales and marketing promises?

Yes

Did implementation of iCIMS Talent Cloud go as expected?

Yes

Would you buy iCIMS Talent Cloud again?

Yes

Likelihood to Recommend

Very good for handling multiple clients with a wide variety of deadlines, needs, and demands. The level of customization is one of its greatest strengths. For a very small business, there may be too many functions and lately, the support team has been very busy increasing turnaround time on tickets, so you should have an admin that can be as self-sufficient as possible.

iCIMS meets our needs and provides for speedy processing of candidates

Software Version

Overall Satisfaction with iCIMS Talent Cloud