Great customer support makes iContact a no brainer for small-business email marketing
December 20, 2018

Great customer support makes iContact a no brainer for small-business email marketing

Arlin Golden | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with iContact

We use iContact exclusive for email marketing, which is the primary form of marketing for our business. It is very easy to use, once you've got the hang of it, and there is excellent customer support there to help you do so. The new email builder is very intuitive and quick, and list management is second to none. We love iContact and the guidance our support representative there has helped us in honing our marketing techniques; that's really the biggest plus
  • Customer Support
  • Strategy Planning
  • Ease of Use
  • list organizing
  • some website intuitivity
  • Has kept us current on email marketing
i have only ever used iContact
It's well suited for all email marketing needs.

iContact Feature Ratings

WYSIWYG email editor
8
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
8
Email deliverability reporting
8
List management
7
Triggered drip sequences
Not Rated
Dashboards
7
Standard reports
8
Custom reports
9