Great experience so far
December 20, 2016

Great experience so far

Ricardo Gonzalez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Basic

Modules Used

  • Insightly iOS / Android Mobile App

Overall Satisfaction with Insightly

We use Insightly as a CRM to track leads and opportunities, and also as the company's main customer database (aka official Rolodex). It is used by the CEO and the management team which is the main sales force of our firm. Since we use Insightly we don't lose track of any business opportunity as happened in the past. We are evaluating using the project module.
  • Allows [for] great database management to keep all customer data among users.
  • Great integration with mobile platforms. I personally use IPhone and IPad.
  • Useful notification functionality.
  • Reports have improved, like funnel report, opportunities by department, etc.
  • The "built in" reports should allow using the creation date and not the closing date for reporting.
  • Increased Sales
  • Centralized contact management
We have improved sales efficiency and tracking of opportunities. Also Insightly has solved the problem of having a centralized database [for] management.
Insightly has a better cost-functionality.
Insightly is well suited for small to medium size teams.

Insightly Feature Ratings

Customer data management / contact management
9
Workflow management
8
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
8
Interaction tracking
7
Lead management
8
Email marketing
8
Task management
8
Reporting
7
Pipeline visualization
9
Customizable reports
7
Custom fields
8
API for custom integration
8
Single sign-on capability
8
Social engagement
8
Mobile access
8