It's just EASY!
August 09, 2022

It's just EASY!

Thomas Gauthier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Plus

Modules Used

  • Insightly iOS / Android Mobile App

Overall Satisfaction with Insightly

We use all the features in CRM, Contacts, Org, Leads, Oppty, and Projects. We are doing marketing, sales, and operations from Insightly. We need to keep in contact with our leads and follow up on our pipeline.
  • Easy use of CRM.
  • Easy to configure/modify.
  • Easy to report.
  • A little confusing between "System Settings" and User Settings.
  • Help could be a little better. It was tough to solve the email connection issue.
  • Is there a feature to scan a business card and it automatically loads in contacts?
  • I used Salesforce when I was with a global company, and I think for the price, Insightly is fantastic!
  • It has made an immediate impact in allowing us to collaborate and know where our contacts, leads, and opportunities live.
Very EASY! Love the UX.
We are trying to get better at using it for more workflow.

Do you think Insightly delivers good value for the price?

Yes

Are you happy with Insightly's feature set?

Yes

Did Insightly live up to sales and marketing promises?

Yes

Did implementation of Insightly go as expected?

Yes

Would you buy Insightly again?

Yes

I think for small (probably medium also), Insightly is GREAT. Fair price for what we get.

Insightly Feature Ratings

Customer data management / contact management
9
Workflow management
8
Territory management
Not Rated
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
9
Interaction tracking
Not Rated
Lead management
10
Email marketing
8
Task management
10
Reporting
8
Pipeline visualization
9
Customizable reports
9
Custom fields
10
Custom objects
8
API for custom integration
9
Role-based user permissions
7
Single sign-on capability
10
Marketing automation
7
Mobile access
9