Useful Tool!
March 13, 2023

Useful Tool!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Outlook Add In

Overall Satisfaction with Insightly

We will be using Insightly more as a company going forward, but for now I have mainly used the Projects module to track hiring decisions.
  • Keeps all relevant documents in one place
  • Uploads email correspondence related to the project
  • Can keep track of all parts of the project in one central place
  • Outlook Add-In consistently does not work properly
  • Photos from email signatures upload in the files section automatically
  • A bit confusing to differentiate between the Pipeline Stage and the Project Status.
  • Ability to link different contacts and track their relationships is very important to our organization and this tool is great for that
  • Saves a lot of time aggregating documents and correspondence related to projects in one central place
The website itself is very user friendly and easy to navigate. The Outlook Add in- which is essential to this tool for my organization does not seem to function property.
Insightly has made it very user friendly and easy to aggregate data for our organization and to keep track of processes. I am excited to see what else we are able to do in the program as our organization continues to utilize more of the functionality and import more data into it.

Do you think Insightly delivers good value for the price?

Not sure

Are you happy with Insightly's feature set?

Yes

Did Insightly live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Insightly go as expected?

I wasn't involved with the implementation phase

Would you buy Insightly again?

Yes

I have found this too to be effective and useful, although there is room for improvement, particularly on how it communicates with other technologies. I am interested to use it for more purposes and see additional functionality.

Insightly Feature Ratings

Customer data management / contact management
8
Workflow management
8
Territory management
Not Rated
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
1
Quote & order management
Not Rated
Interaction tracking
7
Lead management
Not Rated
Email marketing
Not Rated
Task management
8
Reporting
Not Rated
Pipeline visualization
10
Customizable reports
Not Rated
Custom fields
10
Custom objects
Not Rated
API for custom integration
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
10
Marketing automation
Not Rated
Not Rated
Mobile access
Not Rated