Overall Satisfaction with involve.ai
We run our "Code Red" weekly reviews using Involve. The goal is to have a cross-functional team assess customer risk on a weekly basis and assign action items to reduce this risk.
- Task management
- Team workflows
- Insights around churn risk
- Upsell opportunities
- Keep building on the AI functionality
- GRR has increased dramatically
- NRR has increased
- Team engagement/alignment around GRR
involve.ai's low-touch, AI-based approach was judged as a faster "time to value" versus competitors. Incredible service was also a major differentiator.
Do you think involve.ai delivers good value for the price?
Yes
Are you happy with involve.ai's feature set?
Yes
Did involve.ai live up to sales and marketing promises?
Yes
Did implementation of involve.ai go as expected?
Yes
Would you buy involve.ai again?
Yes