Reduce risk. Boost GRR.
September 16, 2022

Reduce risk. Boost GRR.

Jason Wesbecher | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with involve.ai

We run our "Code Red" weekly reviews using Involve. The goal is to have a cross-functional team assess customer risk on a weekly basis and assign action items to reduce this risk.

Pros

  • Task management
  • Team workflows
  • Insights around churn risk
  • Upsell opportunities

Cons

  • Keep building on the AI functionality
  • GRR has increased dramatically
  • NRR has increased
  • Team engagement/alignment around GRR
involve.ai's low-touch, AI-based approach was judged as a faster "time to value" versus competitors. Incredible service was also a major differentiator.

Do you think Jeeva AI delivers good value for the price?

Yes

Are you happy with Jeeva AI's feature set?

Yes

Did Jeeva AI live up to sales and marketing promises?

Yes

Did implementation of Jeeva AI go as expected?

Yes

Would you buy Jeeva AI again?

Yes

If you have a churn problem, get Involve!

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