Evaluate Involve.ai today and leverage AI for a full view of customer health
May 18, 2022
Evaluate Involve.ai today and leverage AI for a full view of customer health
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with involve.ai
We use Involve.ai as a tool to help us monitor customer health, predict churn and identify add-on and upsell opportunities. Involve.ai has helped us pull in data across multiple sources (product usage, CSAT, NPS, support ticket type/volume, and sentiment from calls/emails) to give us a more holistic view of customer health.
Pros
- Easy to use UI
- Transparency around product roadmap & features
- Account management/customer success
Cons
- GMAIL integration
- More than surface level insights
- Company focus on customer health & holistic view
ChurnZero was too heavy of a lift for our teams - required almost a full-time headcount to manage.
Do you think Jeeva AI delivers good value for the price?
Yes
Are you happy with Jeeva AI's feature set?
Yes
Did Jeeva AI live up to sales and marketing promises?
Yes
Did implementation of Jeeva AI go as expected?
Yes
Would you buy Jeeva AI again?
Yes
Comments
Please log in to join the conversation