Evaluate Involve.ai today and leverage AI for a full view of customer health
May 18, 2022
Evaluate Involve.ai today and leverage AI for a full view of customer health
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with involve.ai
We use Involve.ai as a tool to help us monitor customer health, predict churn and identify add-on and upsell opportunities. Involve.ai has helped us pull in data across multiple sources (product usage, CSAT, NPS, support ticket type/volume, and sentiment from calls/emails) to give us a more holistic view of customer health.
- Easy to use UI
- Transparency around product roadmap & features
- Account management/customer success
- GMAIL integration
- More than surface level insights
- Company focus on customer health & holistic view
ChurnZero was too heavy of a lift for our teams - required almost a full-time headcount to manage.
Do you think involve.ai delivers good value for the price?
Yes
Are you happy with involve.ai's feature set?
Yes
Did involve.ai live up to sales and marketing promises?
Yes
Did implementation of involve.ai go as expected?
Yes
Would you buy involve.ai again?
Yes