Most Commonly Comparedto involve.ai

Best involve.ai Alternatives for Small Businesses

Intercom

Score 8.8 out of 10
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Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams.

Higher Rated Features

  • Multi-Channel Help
  • Incident and problem management
  • Self Help Community

Popular Integrations

ClientSuccess

Score 8.4 out of 10

ClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the Executives, they deliver analytics, metrics and reports to provide a comprehensive view of the health of a SaaS business.

Higher Rated Features

  • Customer Data Extraction / Integration
  • Customer Success Management
  • CSM Reporting & Analytics

Popular Integrations

ChurnZero

Score 7.5 out of 10
Get a Live Demo

ChurnZero is a Customer Success platform designed to help subscription businesses succeed through improved customer experiences. ChurnZero helps Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Its automation and personalization, in-app communications, and Customer Success AI™ support engagement with customers and lead them to value. The platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time…

Higher Rated Features

  • Security
  • Platform & Infrastructure
  • Customer Data Extraction / Integration

Popular Integrations

Best involve.ai Alternatives for Medium-sized Companies

CustomerSuccessBox

Score 9.5 out of 10

What is CustomerSuccessBox? An AI-powered customer success platform for B2B SaaS that provides actionable insights to drive customer success. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution that could deliver ‘proactive’ customer success. Customer Success tracks product adoption to understand customer onboarding, product adoption, usage analysis, and calculating customer health scores. CustomerSuccessBox…

Higher Rated Features

  • Customer Data Extraction / Integration
  • Customer Success Management
  • CSM Reporting & Analytics

Popular Integrations

Intercom

Score 8.8 out of 10
Learn More

Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams.

Higher Rated Features

  • Multi-Channel Help
  • Incident and problem management
  • Self Help Community

Popular Integrations

Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available.

Higher Rated Features

There is not enough information to display features

Popular Integrations

ClientSuccess

Score 8.4 out of 10

ClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the Executives, they deliver analytics, metrics and reports to provide a comprehensive view of the health of a SaaS business.

Higher Rated Features

  • Customer Data Extraction / Integration
  • Customer Success Management
  • CSM Reporting & Analytics

Popular Integrations

Totango

Score 8.4 out of 10

Totango customer success software helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango provides a set of integrations and SuccessBLOCs—the company's proprietary pre-built customer success programs that are embedded with best practices and contain relevant workflows, reports, automation, customer segments, campaign content, and more to help users achieve critical business outcomes. With Totango, businesses can…

Higher Rated Features

  • Security
  • Platform & Infrastructure
  • Customer Success Management

Popular Integrations

Gainsight CS

Score 8.4 out of 10
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Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,…

Higher Rated Features

  • Platform & Infrastructure
  • CSM Reporting & Analytics
  • Security

Popular Integrations

Planhat

Score 8.1 out of 10

Planhat, headquartered in Stockholm, offers their modular suite of applications to subscription based businesses, providing customer success product usage health alerts and guidance, as well as revenue management for tracking subscriptions and business health.

Higher Rated Features

  • Platform & Infrastructure
  • Customer Data Extraction / Integration
  • Security

Popular Integrations

WalkMe

Score 7.6 out of 10

WalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in "today’s overwhelming digital world." Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies.

Higher Rated Features

There is not enough information to display features

Popular Integrations

Freshsuccess

Score 7.8 out of 10

Freshsuccess (based on technology acquired by Natero by Freshworks in May 2019) is designed to help Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort. The vendor says features include: Customer 360 - See customer emails, chats, meetings, support tickets, billing history, and product usage, in one place. Predictive Alerts - Predict which customers are likely to churn, convert, or expand their business. Health Scores - Monitor customer…

Higher Rated Features

  • Security
  • Customer Data Extraction / Integration
  • CSM Reporting & Analytics

Popular Integrations

ChurnZero

Score 7.5 out of 10
Get a Live Demo

ChurnZero is a Customer Success platform designed to help subscription businesses succeed through improved customer experiences. ChurnZero helps Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Its automation and personalization, in-app communications, and Customer Success AI™ support engagement with customers and lead them to value. The platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time…

Higher Rated Features

  • Security
  • Platform & Infrastructure
  • Customer Data Extraction / Integration

Popular Integrations

Best involve.ai Alternatives for Enterprises

Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available.

Higher Rated Features

There is not enough information to display features

Popular Integrations

Gainsight CS

Score 8.4 out of 10
Learn More

Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,…

Higher Rated Features

  • Platform & Infrastructure
  • CSM Reporting & Analytics
  • Security

Popular Integrations

WalkMe

Score 7.6 out of 10

WalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in "today’s overwhelming digital world." Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies.

Higher Rated Features

There is not enough information to display features

Popular Integrations